Client Profiles

Cottonwood Creek Apartments

Cottonwood Creek Apartments gets up-to-date with Tenant Pro

The Company
Based in Allen, Texas, Cottonwood Creek Apartments is a multi-family housing unit, made up of 212 apartments, owned by Texoma Management.

The Problem
Debbie Tamplen, property manager for Cottonwood Creek Apartments, has been managing properties for seven years. Until 1999, she completed all management functions by hand. Tamplen spent most of her time completing paper work and needed an efficient management process.

The Solution
Texoma management selected Tenant Pro by Property Automation Software Corporation, because, in comparison to other software programs, Tenant Pro had a robust feature set, was the easiest to use and had the best price. In addition, Tenant Pro maximized Tamplen's management function so she had more time to spend with tenants. Because Tenant Pro was designed from a property manager's perspective, Tenant Pro users often feel acquainted with the program quickly and don't require high-level training.

Tenant Pro combines a complete accounting system with a powerful database to provide instant information on tenants, owners, units, vendors and properties. Tenant Pro also features 120 financial and management reports, as well as a variety of customizable reports. Designed for the small to mid-range property management firm.

Success!
Not only did Tenant Pro prove to be a software program that would provide Cottonwood Creek apartments with a modern management system at an affordable price, but Tenant Pro eliminated the time spent completing paper work. Even more impressive, Debbie Tamplen had never used computers prior to learning Tenant Pro, and in her three years of using Tenant Pro, she has never had to call technical support. "The manual explains things very well so I didn't have a problem becoming familiar with a thing," said Tamplen.

Recommendation
"Go through your manual and tab your most frequently used functions. This way when you have questions you can quickly reference your manual for the answer." -Debbie Tamplen